What happens when Chris Urbano, Tagalog speaking Aussie host of Maputing Cooking, calls up Aussie businesses with BPO ops in the Philippines? It’s the phone call you’d LEAST expect and a MUST WATCH for anyone who’s ever been a call centre agent in Manila – watch as Urbano tries to wrangle a discount on his banking services, apply for a job, and is eventually busted by one savvy agent with a great memory for voices…
